So yesterday when I go to dad I find an appointments card for a 24hr tape at Barnet Hospital Cardiology Dept next Wed.
I have no idea what this is about or where it's come from - and of course dad has no recollection either.
I phone patient transport to arrange for him to get there.
They tell me they can't accept a booking from me - it has to be arranged by the dept.
I phone the Cardio Dept.
Answer machine asks me to leave a message and they'll get back to me.
I leave a message saying I'll be at dad's for the next hour or so and leaving his number.
An hour later I call again and leave another message asking them NOT to call dad as he'll just be confused.
I leave my home no and mobile.
This morning I try ringing Cardio again.
Answer machine says there's no more space for messages and to ring another extension or dial zero.
I dial zero and am told it's not possible to connect me.
I ring the main switchboard.
They ask for the name of dad's consultant.
I say I have no idea but the appointment is for a 24hr tape - which I assume means he will also have to return the following day.
The operator says all the numbers are on voicemail.
She suggests explaining to transport.
She transfers me to transport.
Transport say they can't possibly accept the booking from me.
I should try the GP.
I call the GP.
Sorry, the receptionist tells me, they can only arrange a first transport and this isn't dad's first.
I patiently explain the problem and she says she'll make an exception 'just this once' and will arrange it.
Of course I'm still going to need to talk to the dept as I need to know if he'll have to go back the following day to have the tape removed.